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.basic-guide-container .article-container{background-color:var(--top_article_background_color);border-radius:.2rem}.basic-guide-container .article-container .article-item{padding:0 .32rem}.basic-guide-container .article-container .article-item .top-article{height:.96rem;line-height:.96rem}.basic-guide-container .article-container .article-item .top-article,.basic-guide-container .article-container .article-item .top-article .left-article{display:flex;flex-direction:row;align-items:center;justify-content:space-between}.basic-guide-container .article-container .article-item .top-article .left-article .top-article-icon{width:.48rem;height:.48rem;margin-right:.21rem;display:inline-block;background-image:url(data:image/png;base64,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);background-size:100%;background-repeat:no-repeat}.basic-guide-container .article-container .article-item .top-article .left-article .top-article-title{font-size:.32rem;color:var(--top_article_font_color);max-width:5rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.basic-guide-container .article-container .article-item .top-article .article-handler{width:.12rem;height:.2rem;display:inline-block;background-image:url(data:image/png;base64,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);background-size:100%;background-repeat:no-repeat}.basic-guide-container .article-container .article-item .normal-article{font-size:.28rem;color:var(--talk_customer_service_font_color);color:var(--top_article_font_color);height:.72rem;line-height:.72rem;border-top:.01rem solid var(--top_article_space_color);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:6.86rem;-webkit-box-sizing:border-box;box-sizing:border-box}.basic-guide-container .classify-container{white-space:nowrap;overflow:hidden}.basic-guide-container .classify-container:after{content:"";display:block;clear:both}.basic-guide-container .classify-container .float-container{display:inline-block}.basic-guide-container .classify-container .classify-row{display:flex;flex-direction:row;align-items:center;justify-content:flex-start}.basic-guide-container .classify-container .classify-row:first-child{margin:.3rem 0 .16rem}.basic-guide-container .classify-container .classify-row .classify-item{-webkit-box-flex:0;-ms-flex:0 0 2.1rem;flex:0 0 2.1rem;display:flex;flex-direction:column;align-items:center;justify-content:flex-start;border-radius:.2rem;background-color:var(--top_article_background_color);margin-right:.16rem;min-height:2.7rem;-webkit-box-sizing:border-box;box-sizing:border-box;padding:.4rem .3rem;text-align:center;position:relative;width:2.1rem;white-space:pre-wrap}.basic-guide-container .classify-container .classify-row .classify-item .classify-icon{display:inline-block;width:.8rem;height:.8rem;margin-bottom:.18rem}.basic-guide-container .classify-container .classify-row .classify-item .classify-title{font-size:.28rem;color:var(--talk_customer_service_font_color);color:var(--top_article_font_color);margin-bottom:.11rem}.basic-guide-container .classify-container .classify-row .classify-item .classify-tips{font-size:.22rem;color:var(--article_class_explain_color)}
.bbs-change-user{width:.28rem;height:.28rem;margin-left:.2rem}.bbs-change-user img{width:100%;height:100%}
.video-wrapper,.video-wrapper__content{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.video-wrapper__content{-ms-flex-negative:0;flex-shrink:0;width:5.4rem;min-height:1.6rem;max-height:2.5rem;overflow:hidden;background-color:#fff;-webkit-box-sizing:border-box;box-sizing:border-box;padding:.38rem .28rem;border-radius:.28rem 0 .28rem .28rem}.video-wrapper__process{-webkit-transition:width .5s ease;-o-transition:width .5s ease;transition:width .5s ease;background-color:#19a3ff;position:absolute;left:0;top:0;height:100%;width:0;opacity:.3}.video-wrapper__icon{margin-right:.2rem;cursor:pointer}.video-wrapper__title{font-size:.28rem;color:#1e1f20;word-break:break-all;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}.video-wrapper__size{font-size:.22rem;margin-top:.17rem;color:#c0c5c8}.video-wrapper .video-text-box{margin-right:.5rem}.video-wrapper .video-img-box{margin-left:auto;-ms-flex-negative:0;flex-shrink:0;width:.88rem;height:.88rem;background:#f8f8f8;padding:.18rem .11rem;-webkit-box-sizing:border-box;box-sizing:border-box}.video-wrapper__img{display:inline-block;background-image:url(data:image/png;base64,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);background-size:100%;background-repeat:no-repeat;width:100%;height:100%}
.contact-detail-container .msg-row{margin:0 0 .3rem;position:relative;display:flex;flex-direction:row;align-items:flex-end;justify-content:flex-start}.contact-detail-container .msg-row:first-child{margin-top:.3rem}.contact-detail-container .msg-row.right{justify-content:flex-end}.contact-detail-container .msg-row.center{justify-content:center}.contact-detail-container .msg-row.ARTICLE_LINK .msg-content,.contact-detail-container .msg-row.TYPE_LIST .msg-content{min-width:5.6rem}.contact-detail-container .msg-row.SERVICE_EVALUATE .msg-content{min-width:6rem;border-radius:0 .2rem .2rem .2rem}.contact-detail-container .msg-row .msg-content{max-width:6.14rem;box-sizing:border-box;word-break:break-word;font-size:.28rem;color:var(--talk_customer_service_font_color);background-color:var(--talk_customer_service_fill_color);line-height:1.5;padding:.22rem .3rem;border-radius:.2rem}.contact-detail-container .msg-row .msg-content.right{color:var(--talk_customer_font_color);background-color:var(--talk_customer_fill_color);border-radius:.28rem 0 .28rem .28rem}.contact-detail-container .msg-row .msg-content.kefu{border-radius:0 .28rem .28rem .28rem}.contact-detail-container .msg-row .msg-content.center{font-size:.24rem;color:var(--access_tip_font_color);background-color:var(--access_tip_fill_color);border-radius:.19rem;box-sizing:border-box;padding:.07rem .3rem}.contact-detail-container .msg-row .msg-content img{display:inline-block;background-image:url(images/loading.e26cd20f.gif);background-size:100%;background-repeat:no-repeat;width:100%;height:100%;opacity:1;z-index:2;display:block;visibility:hidden}.contact-detail-container .msg-row .msg-content .preview-img-container{display:inline-block;background-image:url(images/loading.e26cd20f.gif);background-size:100%;position:relative;width:1.8rem!important;height:1.8rem!important;background-position:50%;background-repeat:no-repeat;background-size:cover;overflow:hidden;box-sizing:border-box}.contact-detail-container .msg-row .msg-content .instruct-text{color:var(--link_button_font_border_color)}.contact-detail-container .msg-row .msg-content .link-text{font-size:.28rem;color:var(--talk_customer_service_font_color)}.contact-detail-container .msg-row .msg-content .link-btn-container{text-align:center;margin:.4rem auto .2rem}.contact-detail-container .msg-row .msg-content .link-btn-container .link-btn{display:inline-block;color:var(--link_button_font_border_color);font-size:.28rem;border-radius:.29rem;border:.02rem solid var(--link_button_font_border_color);padding:0 .6rem;height:.58rem;line-height:.58rem;box-sizing:border-box}.contact-detail-container .msg-row .msg-content .score-container .score-icon-container{display:flex;flex-direction:row;align-items:center;justify-content:space-between;max-width:4.84rem;margin:.38rem auto .33rem}.contact-detail-container .msg-row .msg-content .score-container .score-icon-container 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